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Frequently asked questions

What are the opening hours of the Turku Fair Center?

The Turku Fair Center office serves fair visitors and exhibitors on the ground floor during the opening hours of the fairs, as well as during the fair construction and dismantling periods.

At other times, the fair office is located on the second floor and open from 8:30 a.m. to 4 p.m.. Exceptional opening hours apply during holiday seasons.

The Messupalvelu fair service office is on the ground floor of the Fair Center. It is open from Monday to Friday between 8:30 a.m. and 4 p.m., and according to a separately announced schedule during the fair construction and dismantling periods.

The construction and dismantling periods of each fair event are specified on our website. If you need to access the premises at other times, you can agree on this with the facility caretaker or the event’s contact person in advance.

Which methods of payment are accepted in the Turku Fair Center?

The ticket sales counters of events arranged by the Turku Fair Center accept almost all bank and credit cards, as well as cash. The restaurants and cafeterias run by Restel Tapahtumaravintolat also accept nearly all bank and credit cards.

The cloakroom only takes cash. However, you can pay for the cloakroom service at the ticket counter using a bank or credit card.

The parking fee must be paid in cash in the parking lot area. We recommend that you buy the parking ticket in conjunction with your entrance ticket or separately at the Fair Office. The Turku Fair Center does not have any serial tickets for parking.

Culture vouchers cannot be used to purchase fair tickets, because fairs do not meet the criteria set for cultural events in the voucher rules.

Where can I park my car when I come to the Turku Fair Center?

There are 3,000 parking places in the immediate proximity of the Turku Fair Center. During fair events, there are traffic controllers managing the traffic in the access routes, and the controllers also collect the parking fee (€6/car). During conferences and congresses, parking is usually free of charge. There are a few special parking places reserved for the disabled. There is a separate parking lot for exhibitors.

Where is the Turku Fair Center Info desk?

There is an Info desk in the ground floor entrance hall, and it serves visitors throughout the opening hours of fairs arranged by the Turku Fair Center. At other times, the Info desk is closed, unless otherwise separately agreed with the event organiser.

Is smoking allowed in the Turku Fair Center?

Smoking of all kinds, including electronic cigarettes, is prohibited in all premises of the Turku Fair Center. Smoking is allowed outdoors only. During events, there are usually designated smoking areas outdoors, by the entrance of the B Hall cafeteria or close to the main entrance.

At what age do children need their own entrance ticket?

The ticket prices of events arranged by the Turku Fair Center are specified on the event’s website and in advertising materials. As a rule, children younger than 7 can access fairs free of charge (exceptions are possible).

Can you use a push-chair at events in the Fair Center?

Most of the Turku Fair Center premises can easily be accessed with push-chairs and prams.
In addition, families with children can borrow push-chairs for temporary use from the Info desk free of charge. You can also reserve a push-chair in advance by telephone, +358 2 337 111.

Are there baby care facilities or play areas in the Turku Fair Center?

There is a small, sheltered baby care point in the main entrance hall, close to the Fair Office.

During some fair events arranged by the Turku Fair Center, a child-care service is provided where parents can leave their children for a maximum of two hours free of charge. The provision of child-care service is separately announced in each event’s advertising material.

Are there wheelchairs to borrow in the Fair Center?

The Turku Fair Center has a wheelchair available for borrowing at events free of charge. The wheelchair can be borrowed for a maximum of two hours. We recommend that you reserve the wheelchair in advance by telephone, +358 2 337 111. The Turku Fair Center is an accessible building.

Is there a restaurant in the Turku Fair Center?

There is one restaurant and several cafeterias in the Turku Fair Center. More information: Restel Ravintolat, ravintolat.turunmessukeskus@restel.fi, telephone +358 400 366 512.

Can I buy tickets in advance?

You can buy advance tickets to events arranged by the Turku Fair Center online.

Are pets allowed in fair events?

Pets are allowed in the exhibition halls, but they are not admitted in the cafeteria and restaurant premises.

Where can I enquire about items lost during fairs and events?

A lot of visitors’ lost items are found at fairs every year, so you should contact us about them on the week immediately after the fair. For a month after the event, you can ask about lost and found items by telephone on +358 2 337 111 or e-mail info@turunmessukeskus.fi. Our customer service is open from 8:30 a.m. to 4 p.m. (exceptional service hours during fairs).